Helpdesk Linguists - greatcontent https://greatcontent.com Content simply created Mon, 06 Dec 2021 15:39:46 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.2 https://greatcontent.com/wp-content/uploads/2021/12/favicon-32x32-1.png Helpdesk Linguists - greatcontent https://greatcontent.com 32 32 When will I get the money? https://greatcontent.com/helpdesk/linguists/when-will-i-get-the-money/ Mon, 06 Dec 2021 15:39:45 +0000 https://greatcontent.com/?post_type=helpdesk_linguists&p=484 After the invoice is generated, we need 30 calendar days to process it. 


After this period of time, the payment will be settled every wednesday and should reach your bank in the upcoming 1-2 days. 

Please keep in mind that we cannot influence how long the bank takes to credit your account after we have transferred your money. PayPal payments however are instant.

]]> Work as a Kleinunternehmer https://greatcontent.com/helpdesk/linguists/work-as-a-kleinunternehmer/ Mon, 06 Dec 2021 15:39:26 +0000 https://greatcontent.com/?post_type=helpdesk_linguists&p=483 In case you are residing in Germany and you are working as a Kleinunternehmer, you do not need to insert a VAT number in your profile. You will, however, still be required to provide a Tax ID in order to be able to work on greatcontent.

]]> How to verify my PayPal account? https://greatcontent.com/helpdesk/linguists/how-to-verify-my-paypal-account/ Mon, 06 Dec 2021 15:38:57 +0000 https://greatcontent.com/?post_type=helpdesk_linguists&p=482 How to get Verified:

  1. Log in to your PayPal account.
  2. On the account overview page, near your name, click Get Verified.
  3. Select the verification method you want to use.
  4. Enter your information, then click Continue.
  5. Click Confirm, then click Submit

For more detailed information read here - How to verify my PayPal account?

]]> I changed my bank account/PayPal details after an invoice was created. What should I do now? https://greatcontent.com/helpdesk/linguists/i-changed-my-bank-account-paypal-details-after-an-invoice-was-created-what-should-i-do-now/ Mon, 06 Dec 2021 15:38:37 +0000 https://greatcontent.com/?post_type=helpdesk_linguists&p=481 You should get the money to the method you have indicated while the invoice was created.

However, should this be the case, please contact us at accounting@greatcontent.com.

]]> Is my income subject to taxation? https://greatcontent.com/helpdesk/linguists/is-my-income-subject-to-taxation/ Mon, 06 Dec 2021 15:38:18 +0000 https://greatcontent.com/?post_type=helpdesk_linguists&p=480 Your payments from GC are gross. As a freelancer, you are responsible for declaring your income to the relevant tax authorities.

  • Freelancers based in Germany are required to have a valid tax number (Steuernummer) or VAT number (Umsatzsteuernummer), which they need to state in their account. 
  • In case you are a small business owner in Germany (Kleinunternehmer) we will consider this and issue credit invoices excluding VAT.
  • GC pays the fee for the artist social security benefits office (Künstlersozialkasse).
]]> What is the payment procedure at greatcontent? https://greatcontent.com/helpdesk/linguists/what-is-the-payment-procedure-at-greatcontent/ Mon, 06 Dec 2021 15:37:58 +0000 https://greatcontent.com/?post_type=helpdesk_linguists&p=479
  • Our system automatically generates an invoice for you every week based on all accepted texts in this timeframe. 
  • Once it is done, you will receive a statement with a breakdown of all the orders for which you are being paid. You will receive the money 30 days after the invoice was generated, no matter what the total sum is.
  • Make sure to double check your payment details when adding your payment method! We cannot compensate for any incorrect bank or PayPal transfers that result from false payment information.
    • ]]>         Why do I receive an invoice with 16% VAT if I'm based in Germany? https://greatcontent.com/helpdesk/linguists/why-do-i-receive-an-invoice-with-16-vat-if-im-based-in-germany/ Mon, 06 Dec 2021 15:37:32 +0000 https://greatcontent.com/?post_type=helpdesk_linguists&p=478 We issue all invoices according to your respective tax settings. If you/your business is based in Germany, invoices are now issued in accordance with the German government's COVID protection shield announced on 23.06.2020. 

    These changes will be reflected as follows:

    Applied tax rate on invoices

    • All services delivered before < 01.07.2020 are billed on a separate invoice with 19% VAT
    • All services delivered before >= 01.07.2020 and < 31.12.2020 are billed on a separate invoice with 16% VAT

    Additional note on invoices

    "For all services delivered between 01.07. - 31.12.2020 the 16% reduced VAT (COVID reduced rate) has been applied."

    Sources

    ]]>         Do I have to have my own company to work for greatcontent? https://greatcontent.com/helpdesk/linguists/do-i-have-to-have-my-own-company-to-work-for-greatcontent/ Mon, 06 Dec 2021 15:36:56 +0000 https://greatcontent.com/?post_type=helpdesk_linguists&p=477 This is not necessary, and you can always join GC as an individual freelancer.

    Linguists based in Germany are requested to fill out their tax numbers in the profile information. Anyone registered as a “small company” (Kleinunternehmer) that is exempt from the sales tax according to §19, is able to indicate this information on their profile and their invoices will be adjusted accordingly..

    ]]>         What are the payment methods that greatcontent uses? https://greatcontent.com/helpdesk/linguists/what-are-the-payment-methods-that-greatcontent-uses/ Mon, 06 Dec 2021 15:36:21 +0000 https://greatcontent.com/?post_type=helpdesk_linguists&p=476 We offer payment via bank transfer (incl. Transferwise) or PayPal. 

    ]]>         How do cancelled orders affect my performance history? https://greatcontent.com/helpdesk/linguists/how-do-cancelled-orders-affect-my-performance-history/ Mon, 06 Dec 2021 15:33:58 +0000 https://greatcontent.com/?post_type=helpdesk_linguists&p=475 Besides the feedback from the client, we keep track of the following aspects:

    • Revision rate - % of texts that have been sent to a 2nd revision cycle 
    • Cancellation rate - % of orders you cancelled without submitting the text
    • Rejection rate - % of texts that have been rejected by clients

    Positive statistics are the base for moving you to a higher quality level. Therefore, each cancellation can have a negative impact on your overall performance, thus, disable you from getting promoted to a higher quality level.

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